News Release


Arrowsmith partners with Execulink

Recent News | March 16th, 2010

Since 2005, Kitchener-based Arrowsmith Corporation has been providing IT solutions to small businesses within the local community and across Ontario. Recently, one of their product lines has been gaining some attention.

The 3CX Phone System for Windows is an ideal solution for small business owners looking to implement a new phone system or upgrade their existing phone system. This system is of particular interest to business owners who want to have their phone system located in their place of business, while taking advantage of the features and benefits of implementing Voice-over-IP (VoIP) technology.

This software-based PBX conveniently replaces the need for expensive, proprietary hardware while enabling users to take advantage of the significant cost savings of switching to VoIP. Administrators will appreciate the straightforward integration of 3CX with their existing Microsoft Windows-based systems; users will love the powerful feature set and overall ease of use.

Of course, no VoIP solution is complete without choosing a reliable telecom provider to supply the service.

"As a full-service IT consulting firm, we make it our number one priority to ensure that our clients have the peace of mind of knowing that timely support is just a phone call away," says Erik Fletcher, president of Arrowsmith.

"In order to meet this requirement, we select only those vendors who share the same commitment to providing unmatched customer service. As such, Arrowsmith is pleased to partner with Execulink Telecom. Through this partnership, we will be able to effectively expand our portfolio of services by giving customers access to a variety of telecom and connectivity products such as long distance, Internet, Direct Inward Dialing (DID) and more."

"Execulink's solid reputation as an industry leader and proven dedication to customer satisfaction make them an ideal choice for local businesses and that is why we are recommending them to our customers."

Execulink has recently received approval by 3CX as one of three Canadian qualified vendors to support Session Initiation Protocol (SIP)-based PBX equipment. This is a key benefit to those businesses that are migrating to SIP-based PBX from traditional phone equipment.

With SIP, Execulink can offer a cost-effective means of supplying quality voice transport over an IP-based infrastructure. Your voice traffic will be given priority over data traffic on the Execlink network which means you can be assured of always having high quality voice conversations. And it's efficient to combine both your data and voice traffic over the same line.

"With Execulink, we are definitely excited to offer a full-service solution to our clients," adds Fletcher. "On the end of every Execulink account, there is a real person waiting to talk with you that you will know by name. A lot of clients see the value of the one-stop shopping approach and you can’t put a price on that kind of personal customer service."